Orders and Returns

Rey-R.com Payment Policy

Online Payment by Credit Card
Rey-R.com  accepts online credit card payment through our secure shopping cart. Credit card data is processed via our merchants using 100% secure SSL connection. We do not have access to your data. All credit cards purchases are 100% secure and your purchase is backed by Visa / MasterCard fraud protection. We do not accept PayPal payments. An exchange is possible in case you don’t like your watch.

Off-site payments with up to 20% discount
Rey-R also offer payments such as Money Transfer service and Bank wire transfer. This option can be selected on checkout. A copy of your order and our Money Transfer service or Bank Wire payment instructions will be emailed to complete your purchase. We offer a 20% discount on all Money Transfer service payments and on all Bank Wire payments.

 

Rey-R.com Exchange and Refund Policy

Rey-R.com does offers 100% refund no questions asked with-in 7 days after you receive the watch.

Rey-R.com offers a product exchange in case you don’t like the watch you received.

The product must be post-marked no later than 7 days from the day you received it. Please contact us to receive an RMA#. Email us the tracking number after your product has been sent out. When we pick up the returns, we will be looking for your RMA # number. Packages without tracking numbers emailed to us in advance will be returned to the customer. Please note: Customers who do not follow our exchange policy and return a used/worn watch will be forwarded to our Collection Agency and the matter will appear on your credit report. Please insure your return. Rey-R.com is not responsible for shipping damages.

In case of an exchange the product must be returned unused and in original condition you received it in, with all original Rey-R.com packaging and no signs of wear. The original plastic warp must be intact. Sorry, used products cannot be exchanged for a new product. By wearing the product the first time, your exchange policy is void. We can easily determine whether the watch has been worn as the green hologram or plastic covers begin to fade once the watch has been worn. The product is subject to final inspection before your return is processed. Shipping cost for exchanges will be at the customer expense. Please make sure you send your merchandise by a traceable method to assure delivery.

 

Free Worldwide Shipping

Rey-R.com offers a quick, reliable and free of charge worldwide shipping service. We hold every watch in stock and process orders in a timely fashion to ensure the fastest delivery possible. Due to our global presence we are able to offer free worldwide delivery through our network of agents and stocks based within the US, Europe and beyond. Due to this important fact we alone can avoid custom delays as we hold stocks of watches in each continent.

Tracking Service
Every item purchase via our E-boutique is trackable online. As soon as your Rey-R.com goods are dispatched a tracking number is issued and forwarded to your email address supplied.

Guaranteed Delivery
We guarantee a speedy and safe delivery of each and every item purchased through us. Due to Rey-R.com global presence we are able to offer worldwide delivery through our network within the US, Europe and beyond. Choice of Courier differs from time to time. The choice is dependent heavily on the safety of the package rather than speed factor.

Signature required
Because Rey-R.com shipments contain valuable items, our carriers are required to obtain a signature upon delivery. Please make sure when supplying your delivery address that you will be there to receive the package, or leave a contact number so that the courier company can arrange for a suitable delivery time.

Delivery Times

USA 12 – 17 Days (Depending on location)
Europe 14 -18 Days (Depending on location)
Rest of the word 14 – 20 Days (Depending on location)

 

Choice of Courier differs from time to time. The choice is dependent heavily on the safety of the package rather than speed factor. If you reject the shipment, we will not take responsibility for the shipment. We have no control over the delivery after it is shipped. Customs clearance and delays may be unavoidable but there is nothing to worry about.